Your privacy is important to r-2b.com and The Service is owned and operated by R2B . Please read this notice carefully for information relating to r-2b.com operated by R2B .’s collection, use, and disclosure of your personal information.
INFORMATION COLLECTED AND HOW IT IS USED
The information and data about you which we may collect, use and process includes the following:
• 1. information that you provide to us by filling in forms on the Website or any other information you submit to us via the Website or email;
• 2. records of correspondence, whether via the Website, email, telephone or other means;
• 3. your responses to surveys or customer research that we carry out;
• 4. details of the transactions you carry out with us, whether via the Website, telephone or other means; and
• 5. details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data. We may use your personal information and data together with other information for the purposes of:
- 1. processing, card and on-line payments;
- 2. setting up, operating and managing your account;
- 3. complying with our legal and regulatory duties;
- 4. providing you with information about promotional offers and our products and services, where you have consented; and
- 5. monitoring transactions for the purposes of preventing fraud, money laundering and cheating.
Your IP address is a numeric address assigned to your computer, assigned by your Internet service provider. We automatically collect your IP address as traffic data so that we can send information back to you when requested. This is not used to identify your personal information.
Referrers are references to the web address you linked from and is automatically passed along by your web browser. We collect referrers your browser sends as part of traffic data. This is not attached to personally identifiable information. System information such as your operating system/platform, and the type of web browser you use. This is not attached to personally identifiable information.
We will take all reasonable steps to ensure that your information is kept secure and protected. We will only disclose personal information to other companies within associated or subsidiary companies and to business partners of r-2b.com operated by R2B . We may also make enquiries of, and disclose details of how you conduct your account to, such agencies, security organisations and any other relevant third parties for fraud and money laundering prevention.
Using the internet to collect and process Information necessarily involves the transmission of Information on an international basis. Some third-party processors we engage to process Information on our behalf may be based outside the European Economic Area ("EEA"). Therefore, by browsing our Websites and communicating electronically with us, you acknowledge and agree to the transmission and processing of your Information outside the EEA in this way. Countries outside the EEA do not always have strong data protection laws. However, we will always take all steps reasonably necessary to ensure that your Information is used by third party processors securely and in accordance with this policy. Except where we engage third parties to process your Information on our behalf, we will not disclose or sell your Information outside r-2b.com operated by R2B , except in connection with a joint venture or the proposed or actual sale of the whole or part of r-2b.com operated by R2B ' business. Unless required to do so by law, we will not otherwise share, sell or distribute any of the Information you provide to us without your consent.
Cookies contain information that is transferred to your computer's hard drive. They help us to improve the Website and to deliver a better and more personalized service. Some of the cookies we use are essential for the Website to operate.
If you want to delete any cookies already stored on your computer or stop the cookies that keep track of your browsing patterns on the Website, you can do so by deleting your existing cookies and/or altering your browser's privacy settings to block cookies (the process you follow will differ from browser to browser). If you would like more information on how to do this, please visit www.allaboutcookies.org. Please note that deleting our cookies or disabling our future cookies means that you may not be able to access certain areas or features of the Website.
Telephone calls to and from our Customer Contact Centre may be recorded for training and security purposes along with the resolution of any queries arising from the service you receive.
SECURITY AND PRIVACY
We employ security measures to protect your Information from access by unauthorized persons and to prevent unlawful processing, accidental loss, destruction and damage. Protection of your Information, including your registration details and any debit or credit card information you provide to us, is a priority for us. Data on our secure pages is encrypted using Secure Sockets Layer ("SSL") technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Websites, you are responsible for keeping this password confidential.
Any personal information which identifies you will be encrypted at all times whilst in transit over the internet. SSL is special protocol that automatically encrypts any information sent by you on our secure pages. Our server then reads the information using a private key. This means that your Information, be it debit or credit card information or any other personal details, is turned into a code that can only be decoded with the private key or password, protecting your Information.
Unfortunately, the transmission of Information via the internet is not completely secure. Although r-2b.com operated by R2B will do its best to protect your Information as described in the paragraphs above, it cannot guarantee the security of any Information that you disclose online. You accept the inherent security implications of using the internet and will not hold us responsible for any breach of security unless we have been negligent. For your own privacy protection, we encourage you not to include sensitive Information (such as credit/debit card numbers) in any emails you may send to us.
RETENTION AND DISPOSAL
It is our policy to retain and make available financial information for a period of 7 years. Other Information will be retained for the period necessary to fulfil all obligations that is required and/or permitted by applicable law. We will take all reasonable steps to ensure that the privacy of Information is maintained on disposal.
CHANGES TO OUR POLICY
ACCURACY AND ACCESS TO INFORMATION
We will take all reasonable steps to ensure that any Information that we collect from you is accurate and has been verified.
You are entitled to see the Information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. We are entitled by law to make a small administrative charge for providing such Information.
All comments, queries and requests relating to our use of your Information are welcome and should be made in writing or by telephone via the Contact Us section on the Websites.